GLOWCARTS LLC – Terms and Conditions

Welcome to the GLOWCARTS family! We’re thrilled to have you. Please take a moment to read through our Terms and Conditions, designed to ensure a smooth and enjoyable experience for everyone.

1. Agreement to Terms

By accessing or using the GLOWCARTS LLC website (www.glowcarts.store) and purchasing our products, you agree to be bound by these Terms and Conditions. If you don’t agree with any part of these terms, please don’t use our website or purchase our products. We want you to be completely happy and informed!

2. Description of Service/Products

GLOWCARTS LLC specializes in providing premium electric fireplaces designed to bring warmth, comfort, and elegance to your home. We offer a range of models, each crafted with high-quality materials and advanced technology. We’re passionate about creating products that enhance your living space and bring joy to your everyday life. 🏡

3. Account Registration and Security

To make your shopping experience even better, you may choose to create an account on our website. If you do, you’re responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized access to your account, please notify us immediately at support@glowcarts.store.

4. Product Information and Pricing

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Prices are subject to change without notice. We want you to be confident in your purchase, so if you spot something that doesn’t seem right, please let us know!

5. Order Acceptance and Payment

Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraud. We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Payment is due at the time of order placement. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method. We use secure payment gateways to protect your financial information. 🔒

6. Shipping and Delivery (USA Only)

We currently ship only within the United States. We’re working hard to expand our shipping options in the future! Here’s what you can expect:

  • Processing Time: 1-2 business days
  • Delivery Time: 3-7 business days

Shipping costs are calculated at checkout. We’ll send you a tracking number once your order ships so you can follow its journey to your doorstep. We partner with reliable carriers to ensure your GLOWCARTS arrives safely and on time. 🚚

Please note that delivery times are estimates and may vary due to factors beyond our control.

7. Returns and Refunds (30-Day Guarantee)

Your satisfaction is our top priority! If you’re not completely happy with your GLOWCARTS, you can return it within 30 days of receipt for a full refund. We even offer free returns! Here’s how it works:

  1. Contact us at support@glowcarts.store to request a return.
  2. We’ll provide you with a prepaid shipping label.
  3. Pack the item securely in its original packaging (if possible).
  4. Ship the item back to us.
  5. Once we receive the returned item, we’ll process your refund within 5-7 business days.

We’re confident you’ll love your GLOWCARTS, but if for any reason you don’t, we’ll make it right! ❤️

8. Warranties and Disclaimers (1-Year Warranty)

GLOWCARTS LLC warrants that our products will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty applies to the original purchaser only and is not transferable. If a defect arises during the warranty period, we will, at our option, repair or replace the defective product.

Exclusions: This warranty does not cover damage caused by misuse, abuse, negligence, accident, improper installation, or unauthorized repairs. It also does not cover normal wear and tear.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, GLOWCARTS LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GLOWCARTS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE PRODUCT.

10. Intellectual Property Rights

All content on the GLOWCARTS LLC website, including but not limited to text, graphics, logos, images, and software, is the property of GLOWCARTS LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without our prior written consent. We take our intellectual property seriously and appreciate your respect for our rights. ©

11. User Conduct and Prohibited Uses

We expect all users of our website to conduct themselves respectfully and lawfully. You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

  • Posting or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity.
  • Interfering with or disrupting the operation of our website.
  • Attempting to gain unauthorized access to our systems or networks.
  • Using any robot, spider, or other automated means to access our website without our express written permission.

We reserve the right to terminate your access to our website if you violate these terms.

12. Privacy and Data Protection

Your privacy is important to us! We collect and use your personal information in accordance with our Privacy Policy, which is available on our website. We are committed to protecting your data and using it responsibly. We will never sell your information to third parties. We use industry-standard security measures to protect your personal information. 🔒

13. Termination of Service

We may terminate your access to our website or services at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting us at support@glowcarts.store.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and you consent to the jurisdiction of such courts.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We’ll post any changes on our website and update the “Last Updated” date at the top of this page. Your continued use of our website after any such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review these terms periodically.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please don’t hesitate to contact us:

Thanks for choosing GLOWCARTS LLC! We’re excited to help you create a warm and inviting home. ✨