This Privacy Policy explains how Glowcarts (we, us, or our) collects, uses, shares, and safeguards your information when you visit or purchase from https://www.glowcarts.store (the Site) or otherwise interact with us.

1) Personal Information We Collect

Information you provide

  • Identification & contact data: name, email, phone number, shipping/billing address.
  • Order & account data: items purchased, order IDs, returns, account username.
  • Payment details: payment method, transaction IDs (processed by our payment providers—we do not store full card numbers).
  • Communications: messages, inquiries, support tickets.

Information collected automatically

  • Device/usage data: IP address, device & browser type, pages viewed, referral URLs, timestamps, approximate location.
  • Cookies & similar tech: cookie IDs, analytics, and advertising identifiers. See Cookies & Ads below.

Information from third parties

  • Payment processors (to complete transactions and prevent fraud).
  • Analytics/marketing platforms (e.g., Google Analytics).
  • Shipping providers (e.g., USPS/UPS) for delivery and tracking.

2) How We Use Personal Information

We use information to:

  • Process and deliver orders; provide customer service and returns.
  • Communicate about orders, service updates, and marketing (if you subscribe—unsubscribe anytime).
  • Operate, maintain, and improve the Site (including analytics, debugging, and security).
  • Detect, investigate, and prevent fraud or unlawful activities.
  • Comply with legal, tax, and regulatory obligations.

3) Cookies, Analytics & Ads

We use cookies and similar technologies to enable core site functions, remember preferences, measure performance, and deliver personalized ads.

  • You can manage preferences via your browser and by using our Cookie Settings link in the footer.
  • Some cookies are strictly necessary; others (analytics/advertising) are optional and can be turned off via Cookie Settings.

4) How We Share Information

We do not sell your personal information for money. We may share limited data with:

  • Service providers (payments, hosting, shipping, analytics, email, and customer support) are subject to confidentiality and security obligations.
  • Advertising/analytics partners to measure performance and, where applicable, deliver interest-based ads (see Your Privacy Choices below).
  • Affiliates/successors in a merger, acquisition, or reorganization (this Policy will continue to apply, or you’ll be notified of changes).
  • Legal compliance: to comply with the law, defend our rights, or respond to lawful requests.

CPRA Notice (California): Some sharing for cross-context behavioral advertising may be considered a share (and, in some cases, a sale) under California law. You can opt out as described below.

5) Your Privacy Rights (U.S. States)

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to:

  • Access/Know and Port your data.
  • Delete your data (subject to lawful exceptions).
  • Correct inaccuracies.
  • Opt-out of targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Appeal our decision if we decline to act on a request (where required).

How to exercise your rights:
Email support@glowcarts.store with the subject Privacy Request. We may need to verify your identity (e.g., match your request to existing records or verify via email). Authorized agents may submit requests with proof of authorization and identity.

California Do Not Sell or Share & GPC:

  • Use the Do Not Sell or Share My Personal Information link in our footer to opt out of the sale/sharing for cross-context advertising.
  • We honor Global Privacy Control (GPC) signals where required.

mailto:support@glowcarts.storeMarketing communications:
Click Unsubscribe in any marketing email or email support@glowcarts.store.

6) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information. We also do not knowingly sell or share personal information of consumers under 16.

7) Security

We use reasonable administrative, technical, and physical safeguards (including HTTPS/SSL and PCI-compliant payment processing). However, no method of transmission or storage is 100% secure.

8) Data Retention

We retain data only as long as needed for the purposes above, including:

  • Orders/transactions: typically 7 years (tax, accounting, fraud prevention).
  • Customer support records: up to 3 years after the last interaction, unless needed longer for disputes/compliance.
  • Marketing preferences: until you opt out or data is no longer needed.
    We may anonymize or aggregate information for analytics.

9) International Transfers

We may process data in the U.S. and other countries. Where required, we implement appropriate safeguards.

10) Third-Party Links

Our Site may link to third-party sites. Their privacy practices are governed by their own policies.

11) Changes to This Policy

We reserve the right to update this Policy from time to time. The Effective date above reflects the latest revision. Material changes will be posted on this page.

12) Contact Us

Business Name: Glowcarts

Our Location: 38 Kirshon Ave, Staten Island, New York 10314, USA

Phone: +1 917-687-8752

Email: support@glowcarts.store

Business Hours: 9 AM – 6 PM, Monday – Friday (EST)