Glowcarts™ (we, us, or our) values your privacy. This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from https://www.glowcarts.store (Site).
Information You Provide:
1. Personal Information We Collect
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment information (securely processed via third-party providers)
- Account details (if you create an account)
- Messages, inquiries, or information submitted to customer support
Information Automatically Collected:
- IP address
- Device and browser type
- Pages visited, referral source, and timestamps
- Cookie identifiers, analytics data, and related tracking information
Information from Third Parties:
- Payment processors
- Marketing and analytics platforms (e.g., Google Analytics)
- Shipping providers (e.g., USPS, UPS)
2. How We Use Your Information
We use your information to:
- Fulfill orders and provide all purchased products/services
- Communicate with you about your orders or inquiries
- Provide customer support
- Send promotional offers or marketing messages (with an option to opt out at any time)
- Prevent fraud and unauthorized activity
- Improve our services, website, and customer experience
- Meet legal or regulatory obligations
3. Cookies and Tracking
We use cookies and similar technologies to:
- Enable and improve site functionality
- Remember your preferences
- Gather website analytics and metrics
- Deliver personalized advertising
You can manage your cookie preferences in your browser settings. Disabling cookies may affect your site experience.
4. Sharing Your Information
We never sell your personal information. We may only share your information in these cases:
- With vendors and service providers (payment, shipping, website analytics)
- For legal compliance and law enforcement requests
- Within Glowcarts™ for administrative purposes
- If Glowcarts™ merges with, or is acquired by, another company (your data remains subject to this policy)
All partners must adhere to strong security and confidentiality standards.
5. Data Retention
We keep your information only as long as necessary for:
- Fulfilling orders
- Customer service and business records
- Legal and regulatory reasons
6. Your Rights and Choices
Depending on your jurisdiction, you have the right to:
- Access, update, or correct your information
- Delete your data (unless we are required to keep it for legal reasons)
- Object to or restrict certain processing
- Opt out from marketing emails
- Withdraw consent (where applicable)
To exercise your rights, contact us at support@glowcarts.store.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
8. Security
We use SSL encryption, firewalls, and other reasonable measures to protect your data. However, no online system is 100% secure.
9. Links to Other Sites
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page and indicated by an updated date.
11. Contact Us
Business Name: Glowcarts™
Our Location: 38 Kirshon Ave, Staten Island, New York 10314, USA
Phone: +1 917-687-8752
Email: support@glowcarts.store
Business Hours: 9 AM – 6 PM, Monday – Friday (EST)