At Glowcarts™, we are committed to providing a smooth, secure, and transparent payment experience. This Payment Policy outlines the accepted payment methods, processing details, security measures, and refund process.

1. Accepted Payment Methods

We accept the following secure payment options during checkout:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Digital Wallets & Gateways

  • PayPal
  • Stripe
  • Cash on Delivery (COD)  available is within most states of USA

All transactions are encrypted with SSL technology to ensure your data remains safe and protected.

2. Payment Processing

  • Payments are charged at the time of order confirmation.
  • Orders will only be processed and shipped once the payment is successfully completed.
  • You will receive a confirmation email with order and payment details after checkout.

3. Sales Tax

  • Sales tax may apply depending on your shipping address and local state laws.
  • Any applicable taxes will be calculated and displayed during checkout before you finalize your order.

4. Currency

  • All prices on our website are listed in U.S. Dollars (USD).

5. Payment Issues

If your payment fails, please check:

  • Sufficient balance in your account
  • Correct billing address and card details
  • Valid expiration date and CVV/security code

If the issue persists, try another payment method or contact your card provider.

6. Fraud Prevention

To ensure customer safety, Glowcarts™ reserves the right to:

  • Cancel suspicious or high-risk orders
  • Request identity verification for large or flagged transactions
  • Block accounts or IPs associated with fraudulent behavior

7. Refunds

  • Approved refunds will be processed to the original payment method used.
  • Processing time may vary depending on your bank or provider.
  • Please allow up to 10 business days for the refund to appear.

For refund eligibility and return instructions, please refer to our Return & Refund Policy.

Contact Information

Business Name: Glowcarts™

Our Location: 38 Kirshon Ave, Staten Island, New York 10314, USA

Phone: +1 917-687-8752

Email: support@glowcarts.store

Business Hours: 9 AM – 6 PM, Monday – Friday (EST)