At Glowcarts™, we’re passionate about helping you discover beautifully crafted ceramic vases that elevate your home décor and bring timeless charm to your living space. Whether you have a question about your order, need styling guidance, or simply want to connect — we’re here for you!
Need to Reach Us?
Business Name: Glowcarts™
Phone: +1 (917) 687-8752
Email: support@glowcarts.store
Business Hours: Monday – Friday, 9 AM – 6 PM (EST)
Address: 38 Kirshon Ave, Staten Island, New York 10314, USA
Office visits by appointment only
Our Customer Service Promise
We are committed to delivering exceptional customer service. Here’s what you can expect from our support team:
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We listen carefully to your concerns.
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We provide accurate, helpful responses.
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We resolve issues promptly and efficiently.
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We treat you with respect, honesty, and professionalism.
Your satisfaction is our priority!
Response Time Expectations
We understand that your time is valuable. We aim to respond quickly and professionally:
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Email / Contact Form: Within 24 business hours
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Phone Support: Calls are answered live during support hours. If we’re unavailable, please leave a voicemail and we’ll return your call as soon as possible.
Business Hours & Holiday Schedule
Our standard hours of operation are:
Monday – Friday: 9 AM – 6 PM EST
Saturday – Sunday: Closed
Send Us a Message
For the quickest response, please use the form below. We aim to get back to you within 24 hours during our support hours!